Support

Our support team takes the time to:

Get to know you, your organization, and your constituents, as well as your daily and long-term challenges. In order to best help and support you, we never stop looking for ways to improve your software user experience.

Chat

Chat is a great option for quick ‘how to’ and non-complex issues or questions.

8:00 a.m. – 5:00 p.m. CT,
Monday – Friday, Excluding Holidays.

Support Center

Submit new support cases, view existing support cases, and update your password here.

Hours & Availability

Community

Connect with fellow Community Brands users for best practices, answers, and other information.

Knowledgebase

Get the latest release updates and peruse our library of products.

Additional Resources

Reset Password

For self-service or after-hours support resources password resets.

Reset Password

MIP Checks & Forms

To order checks compatible with your MIP Fund Accounting software, call 800-994-1351 or click the link.

Order Now

Disaster Recovery

We want to help you through any unfortunate event that may come your way.

Learn More

Hosted Software Status

We provide our customers with full transparency into the status of our hosted products.

Check Status

Support Coverage

We provide you with access to a variety of valuable services as part of your support plan.

Learn More

Subscription Center

Customize the email content you receive from MIP or unsubscribe at any time.

Set Preferences
MIP-support-additional