Support
Our support team takes the time to:
Get to know you, your organization, and your constituents, as well as your daily and long-term challenges. In order to best help and support you, we never stop looking for ways to improve your software user experience.
We strive to help nonprofit and member-based organizations, and government agencies, improve processes and business efficiency while ensuring that you learn from every interaction with us.
We seek to remove complexity, provide clarity, and give you the best possible support experience so that your staff can work efficiently and focus on what’s really important – your mission. Connect with us!
Support Center
Submit new support cases, view existing support cases, and update your password here.
Community
Connect with fellow Community Brands users for best practices, answers, and other information.
Chat
8:00 a.m. – 5:00 p.m. CT,
Monday – Friday, Excluding Holidays.
Knowledgebase
Get the latest release updates and peruse our library of Abila products.
Reset Your Password
For self-service or after-hours support resources password resets.
Hosted Software Status
We strive to be the easiest company in the industry with which to do business, and that includes providing our customers with full transparency into the status of our hosted products.
MIP Checks and Forms
To order checks compatible with your MIP Fund Accounting software, call 800-994-1351 or click the link.
Support Coverage
We provide you with access to a variety of valuable services as part of your support plan.
Disaster Recovery
We want to help you through any unfortunate event that may come your way.
Subscription Center
Customize the email content you receive from MIP or unsubscribe at any time.